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How to Avoid Scams

"2 rooms cleaned free."
"$39.95 per room normal cleaning."
"Internet scams - $49.95 for entire house cleaning"
"Free Scotch Guard protection"
"100% free spot removal."

Beware of carpet cleaning scams

Such carpet and upholstery cleaning ads are seen every day by consumers, but is something really free? What is normal carpet cleaning? Unsuspecting consumers who are lured by carpet cleaning specials are often victims of bait-and-switch advertising. They realize, often too late, that these advertised carpet cleaning specials have conditions, either written in small print or not stated at all. They are often told that "preconditioning" the carpet costs extra or that the carpet is too soiled for normal cleaning at the advertised low price.

Knowing what to expect from professional carpet cleaning is difficult. Varying practices and services offered by cleaners just add to the carpet cleaning confusion. What is included in the price? What will cost extra? What are the industry-accepted standard practices of a professional carpet cleaning company?

Having the answers to these cleaning questions and knowing which carpet cleaning questions to ask are essential in avoiding the scam artists when having your carpets professionally cleaned. Educating the consumer on what to expect, and demand, from a professional carpet cleaning company and helping to expose unethical practices within the carpet cleaning industry are major goals of the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

The IICRC is a non-profit international certification body that sets and promotes high standards and technical proficiency within the carpet cleaning industry. The IICRC (now known as Clean Trust) has developed a list of what consumers should expect from a professional carpet cleaning firm:

Certified Carpet Cleaning Professionals

What to expect from a professional carpet cleaning job

Professional Carpet Cleaning

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